How to unsubscribe from Virgin Active

Introduction

Virgin Active is a premium gym chain offering a variety of fitness classes and facilities. Cancelling your membership with Virgin Active promptly is essential to avoid unnecessary charges and better manage your finances. Many users experience frustration due to continuous billing when cancellations are not managed correctly, resulting in payments for services they no longer use. This guide will provide you with the necessary steps to effectively cancel your membership.

Steps to Cancel Your Membership with Virgin Active

Review Your Membership Terms
Before initiating the cancellation process, review the terms and conditions of your membership with Virgin Active. Ensure you understand any minimum term and specific cancellation policies.
Prepare the Necessary Information
Gather all relevant information, such as your membership number, personal details, and any previous correspondence with Virgin Active. This will facilitate the cancellation process.
Access Your Virgin Active Account
Log in to the Virgin Active website or mobile app with your credentials (email and password). This will allow you to access your account settings and manage your membership.
Navigate to Membership Settings
Once logged in, go to your profile, located in the upper right corner of the screen. From the dropdown menu, select “Account Management” and then “Cancel Membership”. Here, you can begin the cancellation process.
Follow the On-Screen Instructions
Virgin Active will guide you through the steps required to cancel your membership. Follow the on-screen instructions carefully to ensure that the cancellation is completed correctly.
Confirm the Cancellation
You may be asked to confirm your decision to cancel your membership and provide a reason. Select a reason from the list and follow the prompts to complete this step.
Check for Outstanding Payments
Ensure that there are no pending payments or dues on your account. Resolve any outstanding issues before proceeding with the cancellation.
Receive Confirmation
After confirming the cancellation, you will receive an email from Virgin Active stating that your membership has been cancelled. Keep this email as proof of cancellation. If you do not receive the email within a few hours, check your spam folder or contact their customer service.
Return Access Cards or Equipment
If you have any access cards or equipment provided by Virgin Active, return them according to their instructions to avoid potential charges.
Monitor Your Bank Statements
In the months following the cancellation, review your bank statements to ensure that no further charges are applied to your account. If you notice any charges, contact Virgin Active customer service immediately to resolve the issue.

Conclusion

By following these detailed steps, you can effectively cancel your membership with Virgin Active and avoid future unnecessary charges. Ensure you receive confirmation via email, review the cancellation policies, and monitor your bank statements for any subsequent charges. Cancelling in a timely manner will help you avoid unnecessary billing and better manage your personal finances.

Important Note

Don’t want to handle the cancellation process yourself?
If you prefer not to manage the cancellation process yourself or encounter difficulties, consider using the services of LetterDispatchPro. We will handle the cancellation of your Virgin Active membership quickly and efficiently, providing you with peace of mind and convenience. Our expert professionals will take care of everything, saving you time and effort in long and complicated procedures.